Then the next agent assured me that the info about account closure was incorrect. Its been a week and I havent got the new card. I am glad this has been brought to the surface. He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. I advised its an open and shut case as I didnt rob my own card, and so they can prosecute whoever did and Id be happy to testify. I just got in contact with swiftaccess37 (AT) gmail comjust two weeks ago when I was newly scammed, as soon as I reported my case, they moved into action swiftly and got it all sorted in a matter of days..They are as true as they say they are! Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. . 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. Fill out this form for a FREE and prompt case evaluation. Take a look at more stories and videos by Michael Finney and 7 On Your Side. The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. The CSR girl I talked to said she was @arting a case and I would be getting stuff in the mail in 3 days. It took me 5 months. Dont worry further write C R Y P T O R E V E R S A L (at)g m I L []c 0 m for the perfect assistance. YOU GOTS TO BE KIDDING !!! I even kicked my stepson out over this. Oh and I am out of Sacramento, Ca. I cry every time I call EDD knowing that it will be a good 6 or 7 hours on hold and likely to get my call dropped. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . 3:21-cv-00743 in the U.S. District Court for the Northern District of California. I found out about fraud on my card and called to cancel it in the amount of 7800 dollars and they reassured me it was closed but they never did and more money was taken out the next day. Called BOA right away they frozen my acct and send me to fraud department. Its not fair so I basically lose out on that other 4,000 dollars. Yes this happened to me. Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. I had retroactive payments due from EDD, 11 total. Im glad the state of my made us find another way to deposit our unemployment. SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Mary Alexander & Associates filed a class action lawsuit in federal court in San Francisco on behalf of thousands of Californians against Bank. At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. BofA said nothing was sent back and no funds were released. He says many Bank of America unemployment account holders were never notified of the fraud. 2. Its been five months and Im still appealing my case with unemployment. It is true! Please help me! I want to be protected like the rest of their customers. They said I have to talk to unemployment??? Contact him via (Cryptoshades via yhoo{}COM, I had a very bad experience trading with kingoptionsfxtrade. The agents literally have been rude and downright mean. The backlog and processing of unemployment claims continue to frustrate people who need it most. They said I should get a claim form in ten days. I don't get my money back?" Ive received new cards, new accounts and the money gets taken out the moment its deposited. with similar claims was filed against Bank of America. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. About 1.4 million accounts have been frozen to investigate possible fraud. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! I called the number on my card and found out that someone had hacked my account, changed my account that I transfer money to and requested the transfer. More information on the agreement can be found in an update on this page. "When I heard others losing $4,000, $7000, I thought, 'What's the recourse these people will have?' I feel like B of A treats the EDD customers really badly. The money was withdrawn from a Wells Fargo atm, but I am still in possession of my card!? They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. This breaches Bank of Americas policy which promises to provide products that are safe to use, Mosson alleges in the complaint. Its illegal in so many ways I dont know what case I really want to be a part of because this is only the beginning of class actions thats gonna be filed I have a feeling. OMG and keep following up said they closed my case as stands. This field is for validation purposes and should be left unchanged. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . I spent hours what turned into days on the phone trying to reach BOA. i said that isnt possible I am holding my card and was sleeping and only I know my pin. If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. Luckily my account only has $20 in it. Per the case, these customers later discovered that the transfers were reversed and again taken from their accounts, sometimes after they had already spent the money. Two months go by and NOTHING! I informed Maryland unemployment and they locked me out of my benefits. When I called the bank about the letter they gave me this catch-22 situation in that my account was frozen therefore they couldnt do any investigation . The injustice that Bank of America has committed to Californians is unreal. I freaked out call Bank of America notify them of this and then the agent told me to file a police report that it would help. It is owed to me and though I know many have lost much more, I still want what is owed to me! administrator or law firm. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. Bank of America has denied me 2xs with no explanation!! I cant even buy gas or food. My BOA EDD debit card was hacked in Sept. 2020. This is horrible!!! I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. I called again and they said theyd send me a new card. Right now thousands of claims are not being processed by Bank of America," said Danitz. When I spoke to the B of A agent she said $780..00 had been withdrawn from my account with a card and pin early in the morning. Espaol; International News. I tried to make three transactions and they were declined. I have an issue with boa as well. "The bank stopped its normal procedures of conducting an investigation and started to use a flawed screening process," said Yick's attorney Brian Danitz with the law firm Cotchett, Petrie and McCarthy. So, I migrate you figured out my problem what was it? Monday morning i called bank of america to see if my edd money had been put into my acct. How safe is your neighborhood? I call, call, call and blame game continues. B OF A told will take them 90 days to investigates . Dealing with the same problem. He is also dealing with serious health issues. Now Bank of America is being accused of not taking proper safety measures. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! For months I havent had access to my funds . After I left the Bank of America Center I came home and was on the phone for an additional hour and a half with a lady who said that she could reset my card reset everything and it would all be okay an hour later she told me I should receive a new debit card in the mail so now Im without a debit card and I asked her about the zelle transfers I said thats not card related is account number related so it should work right? Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Here I am without my money while not working. They open a claim only for me to call today the 21st for them to tell me my claim was closed. Bank of America froze my account because i reported someone took out $2000, i dont know how they did it because i always had my card with me but i have a gut feeling that this information was stolen at a gas station when i tried to pump gas. Till this day I still cannot access my own damn account nor I dont want to because I might end up maybe going to jail if I went back and dealt with Bank of America so Im happy with Bank of the West now thanks a lot cuz I already hit almost rock bottom and I spend alarm trying to come up with my business and now I got no damn workers they see f****** Bank of America I couldnt fix my f****** engine my Kirk cousins f****** Bank of America sorry for the language excuse me I f****** hate Bank of America. KPIX 5 first exposed how hackers took advantage of people in need. v. Bank Of America, N.A., Case No. I am currently trying to recover $1,880 that B of A refuses to put back on my account until their investigation is complete. by the time I got to the bank they had given away $5,000 from my account. The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. They refuse to give my money back. Called the following day (Saturday) and was on hold for 1.5 hrs and was able to have the card activated. I lost track of everything when I just gave up what now I dont want to give up I just want to see them face some kind of punishment for what they did to us me whoever went through this s*** that they put you through or me or he or she these f****** punks dont discriminate when it comes to f****** people over and I still have these emails from them but yet they cant even unlock my mobile banking. The same thing happen to me on the this week on the 5th , $700 was taken out from a bank of America atm in Corona ca and I live in rialto ca I tried so bad, it was all h money I had for my kids and myself, Im waiting to see what happens now,I hope someone helps, I have a claim for 22 thousand that I reported in January account was frozen then had the be verified by Edd which I have been and have started receiving paper checks from Edd and the BofA claim was finally re opened and I faxed in a police report and the thief had used an BofA atm to withdrawal money so I faxed this info in along with my Id showing that it was clearly not me at the atm.