Q: Do notifications work for non-Microsoft accounts? This allows you to quickly and easily verify that the sign-in is legitimate, and helps to keep your accounts safe from unauthorized access. We also ensure we check the sanity of data being synced over network using cryptographic hashed functions (specifically, hash-based message authentication code). Microsoft Authenticator app didn't send any Notification for Non-personally identifiable usage data, such as aggregate details about success or failure of important operations that are used to detect decreased reliability and bugs. If youre concerned about whats actually backed up, its pretty straightforward. If you have an Apple device, the ID.me Authenticator app is the best option. A: You don't have to unlock your device to approve verification requests because all you need to prove is that you have your phone with you. This really really helped me@Martin_Durecall I had to do it go to the Battery Optimizer settings, Select ALL Apps, and find the Authenticator + Google Authenticator apps which to my surprise were ON. For me it was not required to remove settings or the whole app to solve it. I test on 6.1.3. Issues with Microsoft Authenticator not popping up Approval message https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/active-directory/user-help/user-hel Microsoft Authenticator app has stopped displaying the approve/deny message, Check if your devices get notifications when the app is open or closed, Check if the verification codes in the app are working when notification doesn't, Check if notification through a mobile app is enabled or disabled. Dont allow: If you select this option, youll be blocked from accessing the resource. You still use your password to access credentials to share with another organization. Finally there is also an option to reset password and security information all together:Recover your account (live.com), Authenticator app isn't receiving notifications to approve log in on my laptop. Sign-in with this account on the device registration page, then try enabling passwordless for the account. I have already spoke to help-desk of my company and they disabled the two-factor for one day but the problem remains. It was in the way more than I used it so I turned it off. If you don't see an answer to your question, go to theMicrosoft Authenticator app forum. To make the process easier, we allow you to use your fingerprint instead of entering the PIN. That's because device registration can happen in other locations outside of Authenticator, such as in Android account settings or in the Company Portal app. Initially offered in limited public testing, the software won't allow people to participate in group message chats or to send multimedia messages with photos or videos. If you have a device that is registered with your organization, you might need an extra step to remove your account. If this occurs to you, reach out to your support admin for help, and provide the following details: Use Azure MFA (Azure Multi-Factor Authentication), not MFA server.. Q: Does Authenticator use App Transport Security (ATS) on the iOS version of the app? You have to re-create your 2FA accounts on your new phone manually. @Robert WoodsSomehow I got mine to work. Delivered on weekdays. But how that experience looks depends on your hardware'soperating system. Googles online services are available with push notification authentication. How do I set up my accounts in Authenticator again? Your work or school accounts and your personal Microsoft accounts will have six or eight digit numbers visible in the full screen view of the account (accessed by tapping the account tile). What are the steps? You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. This permission is required for sending notifications. Rob Woodgate is a writer and IT consultant with nearly 20 years of experience across the private and public sectors. After that, go to theMicrosoft Authenticator app forumand tell Microsoft the problem you're seeing and the steps you tried. Microsoft Authenticator App does not send approval request or Contacts and phone. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. 05:34 AM. A: The Authenticator app collects your GPS information to determine what country you are located in. We turned off the ability to receive texts/calls and are forcing the Authenticator app. It can also be used to sign in to apps and websites that support Microsoft Authenticator. A: App Lock helps keep your one-time verification codes, app information, and app settings more secure. I would suggest you contact Microsoft support directly - Contact Us - Microsoft Support- if you can't get access to a browser where you can log in to account.microsoft.com and use the available options to reset your authentication methods. Then sign on with recovery account to do the restore. Check what is the reasons with Azure AD Sign-in logs and check which conditional still required the MFA and why, Do you've some policies for registered devices? Where do I change priority to higher so that I receive the notification. The app is available for free download on both Android and iOS devices. There are numerous issues, for example, that the app does not support Apples iOS devices or Googles Android devices. The notification you get that verifies your identity is also displayed on any other running app. Open the app, go toapps top-level menu, and then select Send feedback. Q: I am having trouble adding my personal account to Microsoft Authenticator. After that, starting Company Portal application again, Authenticator started to work as expected. We found that theres no way to export all your accounts, and then import them onto a new phone. Azure side(work) never sends notification to authenticator. They also can contain device data such as device name and operating system version. Fortunately, Microsoft Authenticator provides a backup and recovery option. A: Verified IDs are issued directly from your organization or a website. A related link for the reference:https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/active-directory/user-help/user-helNote: non-Microsoft link, just for the reference. A: Yes, Authenticator on iOS uses Apple's ATS solution to support privacy and data integrity between the app and web services for in-app functions. You don't need Microsoft Account. On my Android phone, I go Settings > Notifications > Authenticator > All Notifications (under Categories) which opens which notifications make noise, which show on the lock screen etc. Currently, he writes about Apple, Microsoft, VR, video games, and internet troubles. A: The active verification code changes every 30 seconds so that if somebody were to learn what code you used to verify your sign in yesterday, or even a minute ago, they wouldn't be able to use that code to get into your account. Once the app generates a code, you will be able to log in to your account with it. You can unregister your device inSettings, but you may lose access to emails in Outlook, files in OneDrive, and you'll lose the ability to use phone sign-in. There is no other method that I can possibly proceed with. You can try to resolve your network connections through your phone settings. After you tap the Contoso account tile, the verification code is visible in full screen. I haven't been getting my verification notifications since I got my new phone a while back, and I couldn't get the code sent to my number then bc my old phone was messed up so I had to change the number to another phone to get the code and then it said that bc I have tried to many times it still wouldn't let me log into my account!! You can choose whether you would like a vibration whenever you receive a notification to verify your identity. For example, if you're Katy signing in to your Contoso account, you'd tap the account tile and then use the verification code 895823. I had to go into the advanced set up to be able to change it back. The app requires this permission to search for work or school Microsoft accounts on your phone and add them to the app for you. This minimaldata is needed to keep the app updated and secure. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Backup and recover account credentials with Authenticator, Add your work or school account to the Microsoft Authenticator app, What happens if there's an unusual sign-in to your account, Where can we contact you with non-critical account alerts. Also, a user cannot open the Passwords page unless they provide biometric or PIN, even if they turn off App Lock in app settings. If your work or school uses Azure AD accounts, they are able to turn off this feature. Answer. The Authenticator app, which works in conjunction with a number of MFA tools, allows you to sign into your online accounts using a code generated by the app. There is no QR code to scan on my laptop using the authenticator app. Q: How is my location information used and stored? Shop your favorite products and well find the best deal with a single click. microsoft authenticator not sending notifications new phone microsoft authenticator not sending notifications new phone. For more info, see theBackup and recover account credentials with Authenticatorarticle. When you enable push notifications for Microsoft Authenticator, youll receive a notification on your device whenever a new sign-in is detected. Both features have been available on Apple products for years. Allow only while using the app: While youre still accessing the protected resource, every hour, youll need to pull out your device and manually approve the request. Q: I have a Windows Mobile device, and the Authenticator on Windows Mobile has been deprecated. On these devices, Authenticator is automatically registered as a device administrator. @Robert WoodsI would like to see the one-time bypass feature in Azure MFA. Location. Theprompt reappears after3seconds,andyoucanselectthecorrectnumberthen. To authenticate a user, push notifications confirm that the device registered with the authentication system is in his or her possession. Microsoft Authenticator not working, after getting a new phone Used to optionally support Autofill on more apps and sites. For example, if we use WIFI. Only someone with access to your phone should be able to get your verification code. A: If you need help adding your personal Microsoft account to Microsoft Authenticator, please visit our Microsoft account help page How to use Microsoft Authenticator. Problems started when I upgraded to MS Authenticator. Autofill data is protected with biometrics and passcode: Before you can autofill password on an app or site, Authenticator requires biometric or device passcode. Passwords are only decrypted when user wants to, that is, during autofill or when user wants to see the password, both of which require biometric or PIN. Q: How are my passwords protected by the Authenticator app? A: Activity notifications are sent to Authenticator immediately whenever a change is made to your personal Microsoft accounts, helping to keep you more secure. Diagnostic log data that stays only in the app until you select Send feedback in the app's top menu to send logs to Microsoft. Not receiving Microsoft Authenticator notifications on new phone microsoft authenticator not sending notifications new phone If it's a bug of Microsoft Authenticator 6.1.4, on Android 5.0.2 hope they'll fix it ASAP. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Your account and usernames, verification code, and various metadata, such as the time at which the backup was created, will all be included. Jul 24 2020
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